Frequently Asked Questions

When you make your new patient appointment you will receive a welcome email with a link to fill in your intake forms. This form gives your chiropractor great insight into your current condition and health history. When you arrive at the practice you will be greeted by our friendly Chiropractic Assistants. Your chiropractor will then take you into our private rooms and go through a thorough clinical history, a comprehensive structural, orthopaedic, neurological and postural examination. From there your chiropractor will give you a brief explanation of their findings and if clinically indicated you will receive your first ABC™ adjustment. If clinically indicated, X-rays can be taken here in the clinic, or your chiropractor can refer you for other scans.

In most cases, yes, if it is clinically appropriate and safe for you.

X-rays are optional and you don't need one to start care with us.

When clinically indicated, your chiropractor may recommend an X-ray, as it can provide additional information about your spinal structure to help inform your care plan. X-rays can be taken here in the clinic, and your chiropractor can talk you through whether one is appropriate for you.

Comfortable clothing you can move in is ideal.

No special preparation is needed.

This depends on your condition and your goals.

After your initial assessment, your chiropractor will explain what they've found and recommend a care plan tailored to you. Some people improve quickly, while others benefit from ongoing care over time.

'Remarkably' according to a New Zealand study.

The New Zealand Government published an objective study of chiropractic. Many issues were studied, including cost effectiveness, chiropractic education and training, safety issues, and patient satisfaction.

Among other things, the resulting 377 page document concluded that chiropractic would have a positive influence on the health of a country.

The commission investigated two safety issues that had been commonly raised by chiropractic critics. The first being the safety of chiropractic spinal adjustments, and the second, the notion that seeking chiropractic care delays medical treatment. After extensive inquiry, the researchers found both safety concerns to be unfounded. Because of the lack of evidence to the contrary, the commissioners determined chiropractic care to be remarkably safe.

Chiropractic in New Zealand Report of the Commission of Inquiry, 1979, Page 78.

Most patients find adjustments comfortable and relieving.

You may hear or feel a “release” during treatment, which is normal. Your chiropractor will always work within your comfort level.

Most private health insurers provide rebates for chiropractic care, depending on your level of cover.

We'll provide you with a receipt after your appointment, which you can easily submit through your health fund's app or online portal to claim your rebate.

If you're unsure how to do this, our team is always happy to guide you through the process.

As chiropractors are primary health care providers you do not need a referral. To make an appointment you can simply book online.

We require 24 hours' notice for cancellations or changes. Late cancellations or missed appointments may incur a fee.